POSITION: Community Manager, SYN, Melbourne VIC

ABOUT SYN

SYN is Victoria’s youth community radio station. We provide opportunities for young Australians to broadcast their views on issues and ideas that matter to them. SYN’s staff support and develop the strength of our volunteer base who are the creators and owners of all content across our various platforms. All volunteers are under the age of 26.

 

Find out more about SYN here: https://www.syn.org.au/about-us

 

SYN FM (90.7 FM & DAB+ digital radio)

SYN operates a full-time community broadcasting licence and can be heard throughout Melbourne and Geelong on 90.7 FM and on DAB+. Our broadcast also streams live on our website, and on the Community Radio Plus app.

 

SYN as an employer offers

  • A culture of openness that encourages you to ask questions, try new things and take risks – space to makes mistakes and learn
  • Flexibility with ongoing personal appointments during work hours
  • Flexible working from home and office policies
  • A work laptop and modern office space based in Melbourne’s CBD

 

2. JOB SPECIFICATIOn

Primary Focus

The Community Manager is responsible for supporting the development and growth of SYN volunteers, and ensuring regular radio programming runs smoothly. Their goal is to ensure volunteers have a meaningful and positive experience of our organisation and community. The Community Manager provides day-to-day support to volunteers, organises membership data, supports volunteer communications, and supports the General Manager to develop strategies to engage more young people to participate at SYN.

This position works under the direction of and with support from the General Manager to coordinate a range of volunteer programs throughout the year, including (but not limited to) upskilling workshops, SYN Awards, SYN Camp, and the SYN Mentoring Program. The Community Manager works closely with the General Manager to support SYN’s fundraising strategy, including engaging with SYN’s community of more than 5,000 alumni. The Community Manager also supports the General Manager to develop SYN’s relationships with arts, music and youth organisations across Melbourne/Naarm.

Key Responsibilities:

  • Work with RMIT on maintaining and continuously improving on-campus experience for SYN volunteers.
  • Support the General Manager in executing SYN’s fundraising strategy, including SYN’s annual radiothon and subscriber drives.
  • Provide direction and feedback to the volunteer Leadership Team.
  • Support the Volunteer Programming Coordinator to ensure SYN’s radio grid runs smoothly.
  • Coordinate membership renewal and collect member data.
  • Coordinate SYN’s Mentoring Program, including recruiting mentees and mentors and developing industry partnerships.
  • Contribute to SYNs grants strategy and support in the preparation of funding applications and acquittals.
  • Coordinate event logistics for SYN volunteer events.
  • Provide support and advice to SYN volunteers as needed.
  • Oversee the training of new volunteers with support from SYN’s casual Induction Trainer.
  • Maintain online and in-person training resources for new volunteers.
  • Support the General Manager to develop relationships with Youth and Arts organisations across Melbourne/Naarm.

Responsibilities shared with all SYN staff:

  • Adhere to SYN’s values of Inclusion, Innovation, Participation, Opportunity, and Independence
  • Maintain a high standard of work practices and ensure integrity, respect and confidentiality whilst carrying out core tasks
  • Work cooperatively with staff and volunteers to achieve the organisation’s objectives

3. PERSONAL ATTRIBUTES

You are passionate about media and find fulfilment in planning projects to achieve social impact. You value emotional intelligence, want to understand people’s needs and are excited by motivating and inspiring others. You enjoy coordinating projects, and can work both unsupervised and in a team environment. You look out for the things people may miss, asking questions to move the project forward, and are able to coordinate multiple tasks. You are a strategic thinker and can communicate your ideas to various audiences. You want to grow and learn new things, and as an empathetic leader you want to build a career in the community media sector.

4. KEY SELECTION CRITERIA

Please note that SYN is interested in candidates that have space to grow in the role. We encourage applicants to apply who may not fit all the Selection Criteria but are passionate about development.

Required

  • An understanding of the community broadcasting sector and/or the broader youth, media, or arts sectors
  • Experience managing projects or events and achieving project objectives to a deadline .
  • Experience managing volunteers and the ability to work collaboratively with young people from a diverse range of backgrounds
  • Experience in volunteer recruitment or training of volunteers / young people
  • Stakeholder management skills, including the capacity to establish and maintain positive relationships with funding partners and other community organisations.
  • Problem-solving skills and the ability to communicate and prioritise project deadlines and outcomes.
  • Commitment to SYN’s values and a passion for young people, youth issues, participation and youth voice.
  • Ability to work with flexibility at SYN’s office and from home.
  • A valid employee Working with Children Check or ability to attain one.

Desirable:

  • A strong network across Melbourne’s music / arts / youth sectors.
  • Experience with grant funding, including drafting submissions, reaching objectives, and preparing acquittals.

How to apply
To apply, please download the PDF icon position description and provide the following information:

  • A maximum one-page cover letter, detailing why you are interested in the position with reference to the key selection criteria.
  • A maximum one-page CV, including a minimum of two references.

Email all applications in a single PDF document to SYN’s General Manager, Ruby Smith, at gm@syn.org.au, with the subject line “Finance Administrator Application May 2024”.
Applications close at 11:59pm on Sunday, 19th May 2024.
All applicants will be contacted within one week of the application deadline and candidates who progress to the next round will be invited to a job interview.
For more information on this position, email Ruby at gm@syn.org.au or call 03 9034 1985.

SYN is an Equal Opportunity Employer. People with disabilities, people from culturally and/or linguistically diverse backgrounds and Aboriginal and Torres Strait Islander people are encouraged to apply for this position.

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